How MailLayer works

MailLayer sits above Gmail and Outlook. It receives new-mail events, classifies messages, writes labels or categories back to the provider and keeps a clear audit trail for every decision.

Start with your mailbox

Gmail and Outlook nativeSender rules before AIAuditable decisions

Connect

Authorize Gmail or Outlook without replacing the mailbox people already use every day.

Ingest

New messages are downloaded, normalized and stored for audit, retrieval and re-classification.

Triage

Sender rules and AI decide category, urgency and whether the message stays visible in the inbox.

Writeback

Gmail labels or Outlook categories are applied; low-value mail can be archived or absorbed.

Recover

Retries, circuit breakers and recovery jobs make provider failures visible and repairable.

Ask

Inbox chat answers questions with retrieved email citations, not unsupported guesses.

MailLayer

Plain facts about MailLayer.

MailLayer is a private AI email concierge that runs on top of Gmail and Outlook.
MailLayer classifies email into user-defined categories with optional LLM understanding per category.
MailLayer can silently file low-value email out of the inbox and reverse the action in under one second.
MailLayer keeps important items visible and applies provider-native labels or categories.
MailLayer supports sender rules that bypass model calls when deterministic routing is preferable.
MailLayer is designed for UHNW households, founders, executive assistants and family offices.

MailLayer

Questions buyers ask first.

Is MailLayer an email client? No. MailLayer works on top of Gmail and Outlook — your team keeps using the mailbox they already know.
Can a human override decisions? Yes. Every classification, absorption and reply suggestion is auditable and reversible.
What makes it different from a filter or rule? Categories, sender rules, writeback to the provider, structured extraction and a full audit trail in one workflow layer.